09 425 7358

Health Services

Kowhai Surgery – Warkworth doctors for all the family

Health Services for New Patients

If you would like to save time on your first visit download a copy of the Registration Form and complete prior to coming into our rooms as a new patient. It would be appreciated if you could make an appointment with the Nurse before your first GP consultation for base line screening.

Consultation

Normal allocated time for an appointment is 10-15 minutes. If you feel additional time is required please let the receptionist know when booking.

Health Screening

Once you have registered with us, you will be assessed individually  in a 30 minute appointment with the Doctor prior to complete  base line recordings, health background and review  your options regarding ongoing screening support and understanding for your health needs as an individual. These will be updated on a regular basis moving forward when you see any health professional.

Blood pressure 

Height 

Weight 

Family history 

Social history

Exercise 

Smoking status 

Alcohol status 

 

 

Immunisation

Skin Checks

Well health checks

Cervical Smears

Mammograms

Diabetes Check

Vaccines

Medical Services offered by General Practitioners

General Practice Consultations
Referrals to Services
Insurance Medicals
Support and investigations
Bowel Screening Referrals
Breast Screening
Cervical Screening
Cryotherapy (Liquid Nitrogen)
Microsuctioning
ECG Diagnosis
Elderly Care
Family Planning (ie. IUCD, Depo Provera Injections)
Jadelle Insertion/Removal
Men’s Health Checks
Mirena Insertion and Removal (certain criteria applies)
Mole and Lesion Removal
Menopause Mangament
Mental Health Services
Minor Surgery
Primary Options for Acute Care Services
Skin Checks
Sports Medicine Assessment
Steroid Joint Injections
Travel Vaccinations 
Warfarin Management
Well Women checks
Weight Management

Nurse Led Clinics

Asthma Clinic

Cardio Vascular Disease Clinic (CVD)

Diabetes Clinics

ECG 

 

Smoking Cessation

Weight Management 

Smears 

Wound care 

Plastering for acute fractures 

Administration of Simple Injections

Immunisations

Ear Suctioning

Spirometry

Infusions 

Cryotherapy 

Support 

Navigating health 

Referrals 

Covid swabbing

Health Screening  

 

 

Other Health Services From Visiting Specialists include:

ENT Specialist

General Surgery Specialist

Repeat Prescriptions

We offer repeat prescriptions for your long-term medications that you take regularly. Conditions do apply.

Conditions: We are not legally obliged to offer repeat prescriptions. This is at the discretion of your Doctor.

Registered with the practice.

A physical review with Doctor regarding your medications within the last three months or as per doctor instructions.

No recent changes in medications. No recent  hospitalisation or investigations where changes have been initiated or require review.

This is to ensure that you receive the best possible medical treatment and most appropriate medication/dosage for your condition.

No outstanding account.

To order a repeat prescription on line use our patient Portal “ConnectMed”, for account set up see “How to do” on website or call 094257358. 

Or You  may phone your repeat in to the receptionist 094257358 

Please include:

Name / Date of Birth  /  Medication you require / Contact phone number/ Pharmacy to send to. 

Please refer to fees for relevant charges.

 

auckland medical aid centre

Test Results

 

If you have had any blood test or other medical test your Doctor/Nurse will contact you if the results are of concern.

You can also access Blood test results on the patient portal “ConnectMed”. please see details “how to do” on website or phone 094257358 

You will not be contacted if your results are normal. If you are enrolled on our portal  “ConnectMed” at level two status you can accesss results via this site. If you are concerned about your test results and want to discuss further  please make an appointment with your Doctor. 

If you are not enrolled on portal you can ring and  we will arrange for a nurse to ring you back  with results.  

mens health
  • We endeavour wherever possible to keep our patient appointments running on time.
  • At times you may experience delays due to an accident and emergency consultation. We apologise for any inconvenience this may cause.
  • We aim to be “on time” and appreciate it if you are punctual.
  • Contact reception as early as possible to rearrange your appointment, a non-attendance fee may be charged if an appointment is missed without prior notice.

Tips For Getting the Best Out of Your GP

If you have had any blood test or other medical test your Doctor/Nurse will contact you if the results are of concern.

You will not be contacted if your results are normal. If you feel that your test results are taking a long time please phone the nurse.

If the nurse is unable to take your call you may call back later or leave a message for the nurse to phone you.

Book adequate time

Warn the receptionist if you have several issues to discuss or need a comprehensive health check like an insurance medical, cervical smear or full body skin check. You’ll need longer than the standard 15 minute appointment.

Book one consultation for each family member

Feel free to take along family members but extra children or family members need their own appointment so they too can have sufficient time with the doctor.

Think ahead

Jotting down what you want to cover can be a big help to a doctor, especially if you are likely to forget some things, such as particular symptoms related to your condition. If you need a prescription repeat you may  be able to fax or email your request – but try to do this at least 1 week before you run out of medicine.

Get your GP all the information

Arrange to transfer any medical notes from other healthcare providers such as after-hours clinics. Keep the receptionist informed of any change of contact details.

Relax

Speak to your doctor as you would a friend. Being open and frank during your consultation will help both you and your doctor – and your confidences will be respected.

Remember your allergies

Your doctor should have a record of your allergies, but it never hurts to remind him or her – just to be on the safe side.

Don't be afraid to ask for a second opinion

It’s completely reasonable, and your doctor may make a suggestion about who you can approach. If you feel embarrassed about doing this, one easy way to get around this is with a little white lie such as “My daughter/wife/husband thinks its a good idea to get another opinion.”

Make plans for the future

Some older people have genuine concerns about medical intervention or being kept alive in the event of a stroke or terminal illness. If you make your thoughts known, your GP can often express your wishes if you no longer can.

Make yourself known

Tell the receptionist who you are when you arrive.

Bring an interpreter or chaperone

If you would like an interpreter or a chaperone, these can be arranged for you with prior notification.

Call if you are running late

Leave a contact number so the staff can inform you if there is a delay at the surgery.

  • We endeavour wherever possible to keep our patient appointments running on time.
  • At times you may experience delays due to an accident and emergency consultation. We apologise for any inconvenience this may cause.
  • We aim to be “on time” and appreciate it if you are punctual.
  • Contact reception as early as possible to rearrange your appointment, a non-attendance fee may be charged if an appointment is missed without prior notice.

Speak up if it's urgent

If you think your appointment might be urgent, you may be able to see the practice nurse more quickly for an initial assessment. When you arrive, tell the receptionist if you think it’s an emergency – such as chest pain or difficulty breathing.

After Hours Health Services

Late night clinics are available at Coast to Coast Warkworth 77 Morrison Drive see details below. Saturday clinics are shared between Kowhai Surgery and Warkworth Medical Centre from 8am – 12pm and selected public holidays.

Should you require advice outside office hours please ring the surgery and your call will be answered by an experienced nurse who will be able to advise you as to the most appropriate course of action. For emergencies please ring 111.

Opening Hours

Monday to Thursday
8am – 5.30pm

Friday 

8am - 5pm 

After Hours    

We share Saturday mornings 8am -noon with Warkworth Medical Centre [Kawau Bay Medical]. 

Phone 09 425 7358 which will transfer you to who is on call or After Hours Service

Weekend clinics will incur a minimum surcharge of $15 on fees.

After Hours

Coast to Coast Warkworth

77 Morrison Drive 
Warkworth
09 425 8585
8am - 8pm 7 days a week

Coast to Coast Health Care

220 Rodney Street
Wellsford
Also offer 24 hour emergency care.
09 423 8086

Coast Care Accident and Medical

Red Beach Shopping Centre
Red Beach Road
Red Beach
09 427 9130
Open daily until 8pm

ShoreCare

209 Shakespeare Road
Takapuna
09 486 7777
Open 24 hours

Cardio Vascular Disease Clinic (CVD)

 

We know that some people in the community are at higher risk of having a heart attack or stroke. This may be because of their age, gender, ethnicity, medical/family history, smoking status or other factors. Early intervention can reduce this risk.

If you are a female between the ages of 45-69 years, or a male 35-69 years we would like to invite you to have a free Heart Health Check every 5 years. Based on this calculation we can advise you about what you can do and how we can help you reduce the possibility of having a heart attack, stroke or developing heart disease.

The assessment is free of charge and will take 15 minutes with the nurse but should the result indicate increased risk, a follow-up with your doctor will be advised.

Please contact the surgery at 09 425 7358 to arrange an appointment or answer questions about a CVD risk assessment. You may need to have a blood test before this assessment-a nurse can arrange this.

IF THIS IS AN EMERGENCY PLEASE DIAL 111

Kowhai Surgery
CORNERSTONE

Find Us

Street Address

10 Percy Street,
Warkworth
Auckland 0910

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Postal Address

PO Box 285,
Warkworth

Auckland 0910

Open Hours

Monday to Thursday

8am to 5.30pm

Friday

8am to 5pm

Bank Details

02 0480 0141717 00

After Hours 

After Hours
Saturday Morning

8am to 12 noon   Shared with Warkworth Medical Centre

After hours Phone Triage 24/7, call 09 425 7358